CRM & Marketing Automation

Lead capture, email and SMS follow-up, reminders and pipeline automation — so every enquiry gets a response and nothing depends on memory.

What this service solves

Most lost leads are not lost to competitors — they are lost to slow or forgotten follow-up. Marketing automation makes the first response instant and the next five consistent.

I build the systems behind that: capture points that tag and route leads, email and SMS sequences, appointment reminders, and pipeline updates that happen on their own.

What's included

  • Lead capture systems
  • Email and SMS workflows
  • Customer journeys
  • Appointment reminders
  • Lead follow-up sequences
  • Pipeline automation
  • Third-party integrations
  • Automation audits and optimization

A good fit for

  • Businesses where follow-up depends on someone remembering
  • Teams with no-shows that reminders could reduce
  • Owners who suspect their current automations are leaking leads

How we'll work

  1. Audit

    Where leads come from, where they stall, and what currently happens next.

  2. Design the journey

    Messages, timing and stop conditions for each stage.

  3. Build and connect

    Workflows, templates, integrations and pipeline rules.

  4. Measure

    Check delivery, replies and bookings, then adjust the sequence.

Good to know

  • Email and SMS sending must follow consent and anti-spam rules in your market; we build opt-out handling in from the start.
  • SMS may require carrier registration (such as A2P 10DLC in the US).

CRM Automation questions

Mainly GoHighLevel. I can also connect other tools through native integrations, webhooks or automation platforms.

Yes. An automation audit lists what each workflow does, where it overlaps or fails, and a prioritised fix list.

Have a Project in Mind?

Let's discuss your goals and build a digital solution that fits your business.

  • Tell me what you need — rough ideas are fine.
  • I reply by email with questions or a proposal.
  • Scope, price and timeline are agreed before work starts.

What you need, your timeline, and any links that help.

Your details are used only to reply to this inquiry. See the Privacy Policy.