GoHighLevel • Web Development • AI Automation

Building Digital ExperiencesThat Work Smarter.

I'm Fakeha Khan, a GoHighLevel expert and digital specialist helping businesses streamline operations, build high-performing websites, automate customer interactions, and bring their ideas to life.

4+Years of GoHighLevel
Experience

Lead workflow — try a trigger

  1. TriggerWebsite enquiry form submitted
  2. ActionTag “website-lead” and create an opportunity
  3. ActionInstant SMS + email with a booking link
  4. WaitWait 1 hour
  5. If / elseNot booked yet → friendly reminder
  6. OutcomeMoves to “Consultation booked”
Fakeha Nadeem KhanFNK · Digital specialist

Strategy Meets Technology. Creativity Meets Execution.

I'm a digital specialist with 4 years of GoHighLevel experience, working across websites, graphic design, CRM automation and AI-powered customer conversations.

Most businesses don't need more tools — they need the ones they have to work together. I connect the website, the CRM and the follow-up into one system, so enquiries are captured, answered and tracked without extra admin.

  • Streamlining lead management
  • Automating repetitive processes
  • Improving website usability
  • Building effective customer journeys
  • Creating better digital experiences
More About Me
4+ years
hands-on GoHighLevel experience
7 services
from CRM setup to graphic design
2 ways to build
WordPress for easy editing, Astro for speed
1 point of contact
you talk to the person doing the work

Growing a business shouldn't feel this manual.

  • Leads wait in an inbox for days
  • Calls after 5pm go to voicemail
  • The website looks fine but brings no enquiries
  • Five tools that never talk to each other
  • Follow-up depends on someone remembering

Each of these has a fix. Usually it's one connected system — a website that captures, a CRM that organises, and automation that follows up.

Services Built Around Your Business Goals

Seven ways I help businesses capture more enquiries, respond faster and look the part — offered on their own or combined into one connected system.

  1. Service / 01

    GoHighLevel Expertise

    Four years of hands-on GoHighLevel work: CRM setup, pipelines, workflows, funnels, calendars and snapshots configured around how your business actually sells.

    • Account setup and configuration
    • CRM setup and customization
    • Pipelines and opportunity management
    • Workflow automation
    • Triggers and conditional logic
    • Lead nurturing sequences
    • Funnels and landing pages
    • Forms and calendar booking
    • Snapshot setup and deployment
    • Sub-account and SaaS configuration where applicable
    • Third-party integrations
    • Troubleshooting and optimization
    Explore GHL Services
    Laptop on a glass desk showing a dashboard of charts and numbers
  2. Service / 02

    WordPress Website Development

    Business websites, landing pages and redesigns in WordPress and Elementor — responsive, fast to edit, and built so you can update them yourself.

    • Business websites
    • WordPress and Elementor development
    • Landing pages
    • Website redesigns
    • Responsive layouts
    • WordPress migrations
    • Performance improvements
    • Maintenance and enhancements
    Build My WordPress Website
    Desktop monitor on a white desk showing app interface designs in a design tool
  3. Service / 03

    Custom Astro Website Development

    Custom-coded websites built with Astro — static by default, very little JavaScript, and a strong technical SEO foundation for content-focused sites.

    • Custom-coded websites
    • Astro-based development
    • Reusable components
    • Responsive design
    • Static site generation
    • Performance optimization
    • Technical SEO foundations
    • Integrations
    • Deployment and maintenance
    Discuss a Custom Website
    Screen showing web performance charts comparing page load time and bounce rate
  4. Service / 04

    Graphic Design

    Social media creatives, brand assets, ad graphics and website visuals that look consistent wherever your business shows up.

    • Social media creatives
    • Brand assets
    • Marketing graphics
    • Website graphics
    • Promotional banners
    • Advertising creatives
    • Digital campaign visuals
    Create My Designs
    Colour swatch cards, pens and a sketchbook on a desk beside a keyboard
  5. Service / 05

    AI Receptionist & Voice AI

    Voice AI agents that answer inbound calls, qualify leads, book appointments and hand over to a person when they should.

    • AI receptionist configuration
    • Voice AI agents
    • Inbound call handling
    • Lead qualification
    • Appointment booking workflows
    • Business-specific conversation flows
    • Call routing and escalation
    • CRM integrations
    Explore Voice AI
    Black office desk phone in a quiet office
  6. Service / 06

    Conversation AI & Chatbots

    Website chat and messaging assistants that answer questions, qualify leads and help visitors book — connected to your CRM.

    • Website chat assistants
    • Conversation AI configuration
    • Lead qualification
    • FAQ automation
    • Appointment booking assistance
    • CRM-connected conversations
    • Follow-up workflows
    • Conversation flow optimization
    Build My AI Assistant
    Hands typing a message on a smartphone
  7. Service / 07

    CRM & Marketing Automation

    Lead capture, email and SMS follow-up, reminders and pipeline automation — so every enquiry gets a response and nothing depends on memory.

    • Lead capture systems
    • Email and SMS workflows
    • Customer journeys
    • Appointment reminders
    • Lead follow-up sequences
    • Pipeline automation
    • Third-party integrations
    • Automation audits and optimization
    Automate My Business
    People sitting in a row, each reading their smartphone

Selected Work & Digital Experiments

These are demonstration concepts that show how I approach each kind of project. They are not client case studies; real client work will be added with permission.

See all work

More Than Deliverables. Solutions That Make Sense.

  • Four years in GoHighLevel

    Daily, hands-on work with GHL CRMs, workflows, funnels and snapshots.

  • Automation and web, together

    The website, the CRM and the follow-up are planned as one system instead of three projects.

  • Practical problem solving

    The simplest setup that solves the real problem — not every feature switched on.

  • Usable on every screen

    Layouts, forms and flows checked on phones first, where most of your visitors are.

  • Maintainable work

    Clear names, reusable parts and written notes, so your team can manage it later.

  • Performance-conscious

    Light pages, optimised images and only the scripts a page actually needs.

  • Clear communication

    Plain-language updates, agreed scope and no surprises at handover.

  • Customer journeys that make sense

    Every step is designed from the customer’s side: what they see, receive and do next.

A Clear Process From Idea to Launch

  1. Step 1: Discover

    Understand the business, goals, audience, and requirements.

  2. Step 2: Plan

    Define scope, content, functionality, and technical strategy.

  3. Step 3: Design & Build

    Create the interface, develop the solution, and configure integrations.

  4. Step 4: Test & Refine

    Check responsiveness, accessibility, performance, and functionality.

  5. Step 5: Launch & Support

    Deploy the approved project and provide agreed support.

Technologies & tools I work with

  • GoHighLevel
  • Astro
  • TypeScript
  • HTML
  • CSS
  • JavaScript
  • WordPress
  • Elementor
  • CRM Automation
  • Voice AI
  • Conversation AI
  • Graphic Design Tools

Listed to show experience with each tool. No official partnership or certification is implied.

Questions Clients Ask

Account and CRM setup, pipelines, workflow automation, funnels and landing pages, forms and calendars, snapshots, sub-account and SaaS configuration where your plan supports it, integrations, and troubleshooting of existing accounts. I have four years of hands-on GoHighLevel experience.

Yes. I build custom-coded Astro websites with reusable components, static generation, very little JavaScript and a technical SEO foundation. Astro suits content-focused, performance-conscious sites such as service businesses and portfolios.

Yes — new business websites, landing pages, redesigns, migrations, performance improvements and ongoing enhancements, built with a lean plugin setup so the site stays easy to edit.

Yes. I configure Voice AI agents that answer inbound calls, qualify callers, book appointments and escalate to a person when needed. Features and per-minute costs depend on the platform and plan you use, and phone numbers may need regulatory registration.

Yes. Typical builds include instant first responses by SMS and email, booking links, appointment reminders, no-show follow-up and pipeline updates — with opt-out handling and stop conditions built in.

Yes: social media creatives, brand assets, marketing and website graphics, promotional banners and ad creatives, delivered in the sizes each platform needs.

Five steps: Discover, Plan, Design & Build, Test & Refine, and Launch & Support. Scope and timeline are agreed in writing before the build starts.

Send a project inquiry through the contact form with the service you need, a rough budget if you have one, and a short description of the project. I reply with questions or a proposal.

Have a Project in Mind?

Let's discuss your goals and build a digital solution that fits your business.

  • Tell me what you need — rough ideas are fine.
  • I reply by email with questions or a proposal.
  • Scope, price and timeline are agreed before work starts.

What you need, your timeline, and any links that help.

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